Items may be returned or exchanged within 10 days of purchase, in original condition with all original documentation. Custom/special ordered merchandise cannot be returned or exchanged. A 5% restocking fee will be charged on all returns.
We recommend bringing your item in every 6 months to 1 year for a complimentary cleaning and product checkup This is a preemptive measure to help maintain the security of your diamonds. We will check for loose stones and any damage, including prongs that are bent, pulled, caught or broken during normal wear. https://www.israeldiamond.com/pages/diamond-care
Soak your diamond and precious metal ring (14kt, 18kt or platinum) for 5-10 minutes in a 50/50 solution of blue Windex and hydrogen peroxide
Gently brush with a soft toothbrush
Rinse with warm water
Lay flat to dry or gently dry with a soft paper towel
This should be done every week or two to keep your diamonds clean