Protection Plans

Lifetime Warranty

Each engagement ring purchase includes the following complimentary services:

• One complimentary ring sizing within one year of the original purchase date.
• One complimentary refinishing and rhodium plating within one year of the original purchase date.
• Complimentary professional cleaning and inspection.
• Warranty applies to the original purchaser and is non-transferable.

Mounting Guarantee

All mountings are guaranteed against manufacturer defects in materials for twelve (12) months from the original date of purchase. Determination of whether a manufacturer defect exists will be at the sole discretion of Israel Diamond Supply LLC. Damage resulting from normal wear, accidental damage, misuse, or other non-manufacturing causes is not covered under the Mounting Guarantee.

Lifetime Protection Plan*

For additional protection beyond our complimentary warranty, an optional Lifetime Protection Plan is available on qualifying jewelry purchases.

Please call us for Lifetime Protection Plan pricing, as pricing varies based on the item and purchase price.

Coverage includes:

• Broken, bent, or worn prongs
• Ring resizing
• Rhodium plating
• Refinishing and polishing
• Loss of stones due to a defective setting
• Cracked or thinning bands or shanks
• Broken clasps, bracelets, or chains
• Replacement of cracked or chipped stones
• Broken earrings

*Lifetime Protection Plan availability, coverage, limitations, and pricing may vary. Not available in all states.

Important Information

• Due to the delicate nature of pavé and micro-prong settings, some maintenance should be expected over the lifetime of the jewelry, and diamond loss may occur.
• 14kt and 18kt white gold may develop a yellowish appearance over time as the rhodium plating naturally wears and may require periodic replating.
• Israel Diamond Supply LLC does not recommend rose gold for certain designs due to the characteristics of the metal and the increased potential for stone loss in delicate settings.
• Jewelry appraisals should be submitted to your insurance company as soon as possible. Proper jewelry insurance is your primary protection against financial loss resulting from loss, theft, or accidental damage.
• A diamond laboratory grading report or certificate represents the independent opinion of a third-party laboratory regarding the characteristics and quality of a diamond. Grading standards may vary among laboratories. Accordingly, Israel Diamond Supply LLC's (IDS) transmission or use of any such report does not constitute IDS's agreement with or endorsement of the laboratory's findings.
• IDS discourages purchasing natural or lab-grown diamonds for investment or future resale purposes. There is no established institutional resale market available to consumers that guarantees future value or liquidity.
• IDS does not guarantee, speculate upon, or determine the future value of any jewelry or diamond purchased.
• IDS has no control over offers or valuations made by third-party secondary-market purchasers, including pawn shops, private buyers, resale businesses, or other secondary-market sources.